FAQs

Have Questions? We Have Answers.

We know seeking dental treatment or searching for a new dentist can be daunting. That’s why we’ve compiled a list of our most frequently asked questions below. However, our friendly staff are always happy to address your questions or concerns, so feel free to contact us if you don’t see the information you need.

Absolutely! We are always happy to accept new patients of all ages. Call us today to schedule an appointment. We look forward to meeting you soon!

We accept cash, check, American Express, Discover, MasterCard, Visa, and CareCredit.

Our office is open Tuesdays from 8:00 to 4:00, Wednesdays from 11:00 to 8:00, Thursdays from 10:00 to 6:00, and every other Saturday from 8:00 to 1:00. We’re closed Sunday, Monday, and Friday.

The safety of our patients and staff is of the utmost importance to us. Our office and dental team are fully compliant with all CDC, CDS, and American Dental Association guidelines. Rest assured that although guidelines continue to change and evolve, we will always stay up to date with current best practices and implement them within our office to protect our patients and staff.

Dr. Koehne is highly trained and capable of providing many services, including restorative dentistry, preventative dentistry, cosmetic dentistry, orthodontics, endodontics, and dental sleep medicine (sleep apnea treatment). This means you can receive almost any care you need in our office. On the rare occasions we do need to refer you for specialist treatment, we have established relationships with trusted providers so you’ll always be in good hands.

We accept a variety of dental plans and file most claims electronically to help maximize your benefits. The best way to find out whether we accept your particular insurance is to call and speak with our office manager.

Your dental health is important to us, so we want to ensure you can receive the treatment you need with a plan you can afford. Call our office to discuss options for financing your treatment.

Give us a call at (630) 665-5555 or contact us here, and we’ll be happy to schedule an appointment for you.

Bring your current insurance card, payment, and a list of any medications you currently take. If possible, please also download and fill out our new patient forms and bring them with you. This will save time on the day of your visit and help our process run more efficiently. If you have problems downloading the forms, contact our office, and we’ll be happy to send them to you ahead of your scheduled appointment.

We understand that dental emergencies can be both frightening and painful. Your dental health and comfort are our top priority. If you experience a dental emergency outside of our normal operating hours, call us as soon as possible. We’ll make sure you receive the treatment you need in a timely manner.

Have a question that’s not on our list? Contact us, and we’ll get back to you soon!